Exceptional Care, Heartfelt Connection
Our mission is to enhance the quality of life for our residents, staff, and families by providing exceptional care and respect for all. We are committed to embracing industry innovations and technology while leading the way in fostering community collaboration and developing impactful programs.
Call Us: (503) 254-7923
We Are Sapphire Health Services
Sapphire Health Services is a compassionate and innovative care provider, offering personalized services, advanced technology, and community-focused programs to enhance the well-being of residents, staff, and community.
Our Core Values
- Compassionate: Every decision is rooted in genuine care for our staff, residents, and their families, fostering an environment of trust and understanding.
- Resilient: We navigate challenges with grace and innovation, rising stronger and thriving in dynamic environments.
- Empowering: We empower our staff to excel, our residents to live their best lives, and their families to trust in the care and dignity their loved ones deserve.
Our Levels of Care
Your Loved Ones, Our Priority—Always

Memory Care
We offer compassionate memory care services for those living with Alzheimer’s or other forms of dementia.

Specialty Care
We offer expanded levels of care as needed, and take pride in our ability to offer specialty services.

Home Care
We understand the needs of those who require assistance and would prefer to receive home care.

Skilled Nursing & Rehabilitation Care
For people who need short term or long term nursing and rehabilitation care.

Assisted Living
For those in their retirement years that require a little extra assistance with daily life.

Hospice
We honor care that focuses on physical, social, emotional and spiritual needs of the resident and their families.

Transitional Independent Living
For those who are ready for discharge from the hospital or skilled nursing but need the assistance of temporary placement.
Sapphire Difference
At Sapphire Health Services, the difference lies in our unwavering commitment to compassion, innovation, and community. We go beyond traditional care, creating meaningful solutions that prioritize the well-being of residents, staff, and families.
- Commitment to Excellence: Every Sapphire facility embodies our dedication to exceptional care, fostering environments where individuals feel respected, valued, and empowered.
- Personalized Care: We tailor our services to meet the unique needs of every resident, offering everything from independent living to advanced specialty care.
- Innovative Programs: By integrating the latest technology and industry practices, we ensure our communities remain vibrant and forward-thinking.
- Empowered Teams: Our staff is supported through continuous professional development and collaboration, ensuring they provide the highest quality of care.
- Community Focus: We embrace partnerships and foster connections that strengthen not just our facilities but also the neighborhoods we serve.
Meet Our Team
Shaping the future of care, meet our dedicated team at Sapphire Health Services! Our team combines expertise, compassion, and innovation to transform senior care and healthcare management, creating thriving communities where residents, families, and partners feel supported and inspired.

Kevin M. Ricker
Chief Executive Officer
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Founded in 2011, Sapphire Health Services began with the acquisition of a 74-unit independent living community in Salem, Oregon. Since then, Kevin has led his team in growing to over 20 skilled nursing facilities and community-based care communities, as well as managing acquisitions, finance, and corporate oversight.
Kevin has been an Oregon licensed Skilled Nursing Home Administrator since 1996 and has held a Washington Nursing Home Administrator license and Assisted Living Administrator license in Oregon. He’s an active member of the Oregon Health Care Association and American Health Care Association. Kevin received a degree in Health Care Administration with an emphasis in Long Term Care and a minor in Gerontology from Oregon State University. Over the first six years of his career, he assisted and managed more than half a dozen acquisitions of skilled nursing facilities for what is now a regional healthcare provider. Since then, Kevin has worked with regional and national multi-facility providers as a director of operations, and with independent owners operating skilled nursing, assisted living, and independent living communities.

Andrew Becker
President
Skilled Nursing Facilities
Chief Operating Officer
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Andrew completed his degree from Walla Walla University and began his career in 2005 owning and operating an electrical construction company, and during the economic downturn, he decided to make the move into health care. In 2011 he worked his way into an administrator position with a large regional operator, where he successfully ran several buildings, including three campuses with multiple levels of care. In 2016 he became the Regional Director of Operations for that same regional operator, overseeing all operations of 11 locations with multiple levels of care. In 2017 Andrew was given the opportunity to become a member of Sapphire to assist in growth and operations. Andrew always strives to put his staff and residents first, understanding that the best way to take care of Sapphire residents is to take care of Sapphire staff.
Awards & Recognition:
- Oregon Health Care Association Administrator of the Year
- Malcolm Baldrige National Quality Award, Silver recipient
Board Affiliations:
- Oregon Health Care Association Board Member
Education & Professional Licensure:
- Walla Walla University, Bachelor of Business Administration with a focus in Finance
- Licensed Nursing Home Administrator
- Certified ALF/RCF Administrator
- Certified Behavior Specialist
Fun Fact: Andy taught 6-8th grade for a year in the Marshell Island

Lisa Hilty
President
Community Based Care Facilities
Chief Operating Officer
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Lisa completed her degree from Oregon State University and spent the first decade of her career operating as an Administrator in multilevel care campuses offering skilled nursing, rehabilitation, memory care and assisted living. Lisa then accepted a position as a Regional Director of Operations supporting 12 communities in multiple states. Later, she was promoted to the VP of Sales and Marketing for a large regional continuum of companies offering skilled nursing, community-based care, home health, hospice, and rehabilitation services. With a track record of regulatory compliance, financial success, culture elevation, and standardized system development, Lisa founded Vitalita Senior Living Management and Consulting where she managed and supported communities across Oregon. In 2018 Vitalita and Sapphire merged with an aligned vision, mission, and purpose. Over the past 30 years Lisa has committed herself to serving the residents, staff and communities entrusted to support, gaining understanding of leading teams to succeed in care, compliance, and financial outcomes.
Awards & Recognition:
- Oregon Health Care Administrator of the Year
- Malcomb Baldridge Quality Award Winner
- LLS Woman of the Year Campaign
- American Health Care Future Leader
Board Affiliations:
- Oregon Health Care Association – ALF/RCF Council Chair
- AHCA – Oregon State Leader
Education:
- Degree in Human Development and Family Science
- Minor in Marketing
- Certificate in Gerontology
Fun Fact: Lisa plays the ukulele and loves to drive her 1978 VW Van with the windows down and the music on! Her happy place is anywhere her family is!

Bryan Morris
Chief Clinical Officer
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Bryan completed his ADN at Pacific Union College nestled in the heart of the Napa Valley in 2006. Shortly after he moved back to Portland where he was born and raised and started with a regional provider in the long-term care sector. The first 6 years of his career were spent developing and leading the clinical team of a fast-paced skilled nursing facility. Bryan then accepted a role as a regional nurse consultant where he spent the next 7 years leading the clinical team of 15 different locations with an average building load of 12, across three states. Focusing on strong systems and developing community partnerships, his region was the highest performing clinically and financially. In 2015 He completed his BSN from Grand Canyon University where he graduated with highest honors. In 2018 Bryan joined Sapphire Health Services due to their mission and drive for long term care. Since joining Sapphire his main goal has been to implement processes and procedures that allow enhanced communication and responses to clinical concerns improving the quality of care.
Awards & Recognition:
- 2012 Oregon Health Care Association Leadership award
- Education & Professional Licensure:
- Pacific Union College, Associates of Nursing Science, Graduated Cum Laude 2006
- Grand Canyon University Bachelor of Nursing Science Graduated Suma Cum Laude 2015
- RN licensure held in California, Idaho, Washington, and Oregon
- Certified Behavior Consultant
- Crisis Prevention and Intervention Certified
- Point Click Care Superuser
Fun Fact: Bryan coaches baseball at Reedville JBO, which is the oldest JBO in the state of Oregon founded in 1949. He has also served on the director board as the tournament director for the past year.

Tyler Nelson
Chief Financial Officer
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Tyler Nelson began his career in senior housing in 2015 with a regional provider based in Vancouver, WA providing support to 80 communities across the western half of the U.S. His first role in the industry was Accounting Analyst where he developed budget processes, lead stakeholder reporting, and rolled out an automated business intelligence program to provide key statistic visibility in real time. Tyler quickly rose through the accounting department eventually reaching the position of Manager of Financial Planning and Analysis. At this level, he oversaw a team comprised of analysts, administrative assistants, and accounts payable specialists. Key initiatives included the implementation of a new budget and forecasting program, revamping the treasury structure which included several hundred bank accounts, development of internal controls and systems, and securing several hundred million of successful financing arrangements. Tyler has a Bachelor of Arts in Business Administration from Washington State University with a focus in Finance and is a certified Six Sigma green belt.
Fun fact: Tyler enjoys spending his free time exploring Gifford Pinchot National Forest with his dog, Max.

Amanda Gray
Vice President of Operations
Community Based Care
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Amanda completed her Master’s Degree in 2011, and began her career in senior living in 2013. She worked her way up the career ladder, gaining experience along the way, holding positions as Business Office Manager, CBC Administrator position and Regional Director of Operations. She worked for two large operators spanning four states. In 2019, she opened a consulting business and was later recruited to join the Sapphire team in 2020. She oversees Sapphire’s Community Based Care Division, with responsibility over the Behavioral Health Specific Needs communities. Amanda is committed to the staff and residents Sapphire serves, creating purpose and meaningful relationships everyday as well as developing and growing the next generation of leaders.
Awards and Recognition:
- OHCA Leadership award 2023
Education:
- Master’s Degree in Health Care Administration with focus in Gerontology
- Long-Term Care Administrator Licensure
- Behavior Specialist with CPI Training
Fun Fact: Amanda enjoys mountain climbing in her free time and has summited several glaciated peaks.

Marcus Roshak
Skilled Nursing
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Marcus Roshak’s journey in healthcare began during his college years with a volunteer position at the Providence Center for Medically Fragile Children. This formative experience ignited a lifelong passion for enhancing healthcare outcomes, particularly for individuals in long-term care settings.
Starting his professional career as a Certified Nursing Assistant (CNA), Marcus gained invaluable hands-on experience and played a role in launching a Skilled Nursing facility at a remote hospital in Kotzebue, Alaska. His commitment to improving care motivated him to complete administration training in Alaska in 2012. He successfully led healthcare communities in the Pacific Northwest as an administrator for the next 6 years. In recognition of his dedication and leadership, he was awarded the Administrator of the Year Award in 2018. Subsequently, he transitioned to the role of Regional Director, where he emphasizes high-quality outcomes and resident care at two large regional operators. Marcus is known for his hands-on leadership style and genuine interest in mentoring new administrators. His deep understanding of long-term healthcare operations and dedication to enhancing residents’ lives are central to his responsibilities.
Marcus holds a bachelor’s degree in Political Science, Sociology, and a minor in Business from the University of Oregon.
Fun fact: Outside of his professional endeavors, he is a proud father of two and enjoys coaching youth sports and participating in various sports during his leisure time.